Some clients experience temporary sensitivity, particularly within the first 24 hours. We tailor each treatment to minimise discomfort and provide aftercare guidance and products to manage sensitivity effectively.

No. Professional whitening does not damage healthy enamel when done correctly. We prioritise enamel protection, controlled processing times, and post-treatment care to support long-term oral health.

Yes, when performed professionally and correctly. All Whiteology treatments use regulated products, protective gum barriers, and are guided by trained specialists to ensure both safety and comfort.

Results vary based on your natural tooth structure, staining type, and history. We work within what your teeth safely allow and tailor the outcome to your preference — from subtle enhancement to bold brightness.

Yes. Whitening history helps guide treatment selection and processing time. Many clients return for maintenance or refinement to keep their results looking fresh.

With the recommended 4–6 week top-up, results typically last 3–6 months or longer, depending on lifestyle habits such as coffee, wine, smoking, and oral care routines.

The top-up helps lock in your colour, refine your final shade, and significantly extend longevity. It’s considered an essential part of achieving a stable, long-lasting result.

Professional teeth whitening uses a peroxide-based gel to safely lift stains from the enamel. Our in-chair treatments are fully monitored and customised to your teeth, goals, and sensitivity levels to achieve controlled, even results.

Yes. When you book a 2-person group booking you'll get a saving of up to $80 applied to the total booking.

Group booking savings:

• Signature Treatment: $255pp - ($80 total saving)
  
• Ultra Treatment: $485pp ($20 total saving)

Both clients must attend the same appointment time for the saving to apply.

Terms & conditions apply.

Once you've locked your colour in with a 4-6 week top-up, clients may return every 3–6+ months for maintenance, depending on lifestyle and desired brightness.

As a precaution, we do not recommend whitening during pregnancy or breastfeeding.

At Whiteology, we don’t run a “one-size-fits-all” whitening session. Your treatment is customised in real time based on how your teeth respond, so you can achieve a beautiful result without pushing past your comfort threshold.

Here’s how we approach sensitive clients:

1) We start with a proper pre-treatment check
Before we begin, we assess your whitening history, current sensitivity, enamel condition, gum health, recession (if any), and lifestyle factors (like coffee habits, smoking history, or dehydration). This helps us choose the right approach from the start — not halfway through.

2) We customise processing, not just product
Sensitivity isn’t just about “strong gel vs weak gel.” It’s more often about how long the gel is active, how your teeth respond, and how we pace the session. We adjust the treatment variables to suit you, including:

• The processing time (shorter, controlled intervals if needed)
• The pacing of the session (more breaks, slower build)
• The overall structure (aiming for an even result without overloading your teeth)
  

3) We use protective measures as standard
We apply a gingival barrier to protect the gums and keep the experience comfortable and controlled. This also allows us to work with precision, especially for clients who are prone to irritation or sensitivity.

4) We actively monitor and tailor as we go
This is a big Whiteology difference: we don’t “set and forget.” We check in with you throughout and make adjustments based on what you’re feeling and what we’re seeing. If you’re getting sensitivity, we tailor immediately.

5) We choose the right treatment pathway for your sensitivity level
For clients who are very sensitive or want maximum results without discomfort, we’ll often recommend the Ultra Treatment (two sessions 4–7 days apart). Splitting sessions can be gentler and gives us more control — meaning you can still achieve a high-level result while keeping your teeth comfortable.

6) We guide you through aftercare to minimise sensitivity and protect results
Post-treatment sensitivity is typically temporary. We’ll give you a clear aftercare plan (including what to avoid, how to support comfort, and how to maintain results), and we’ll advise you on the best timing for your 4–6 week top-up, which is key for longevity.

If you’re worried about sensitivity, you’re in the right place, our entire process is designed to deliver results with control, comfort, and expert oversight.

Brush and floss 60-minues beforehand and avoid any foods or drinks aside from water. Full preparation instructions are sent once your booking is confirmed.

The white diet is a short post-treatment guideline designed to protect your results while your enamel settles after whitening. Immediately following treatment, the enamel can be more receptive to pigments, which means dark or strongly coloured foods and drinks may re-stain the teeth more easily during this window.

For this reason, we recommend avoiding staining items such as coffee, red wine, tea, dark sauces, berries, curries, and coloured drinks for 48-72 hours. Instead, focus on lighter, low-pigment foods and clear liquids.

Following the white diet helps:

• Preserve and stabilise your final shade
• Reduce the risk of uneven re-staining
• Extend the longevity of your results

Your specialist will guide you on exact timing, and you’ll receive full aftercare instructions so you feel confident and supported once you leave your appointment.

We recommend a 3-hour fasting period, followed by adherence to the white diet for the next few days. Full aftercare instructions are provided.

If you’re unsure, Specialist Choice is always a great option. This allows your specialist to assess your teeth on the day and select the most suitable treatment based on your goals, staining type, and sensitivity.

Signature is designed for a significant result in one session.

Ultra is our most advanced option, delivered across two sessions to achieve our brightest, most even outcome, or to gently manage sensitivity while maximising results.

Whitening treatments only affect natural tooth enamel, not existing crowns, veneers, or fillings.

However, professional whitening does lift surface (extrinsic) staining from natural teeth, restoring them closer to their original shade.

If staining has been present for a long time, the natural teeth may lift more noticeably than surrounding dental work. During your treatment, we monitor progress closely and adjust or stop processing to ensure your smile remains balanced and harmonious — avoiding a mismatched appearance.

For clients planning to replace or upgrade existing dental work, we recommend our Ultra Treatment. This allows your teeth to reach their brightest, most stable shade first, so any new restorations can be colour-matched to your final result.

To elevate your experience and make the most of your time in-clinic, we offer a curated selection of optional add-on treatments that can be enjoyed during your whitening appointment. Each add-on is designed to complement your treatment, enhance comfort, and leave you feeling refreshed, glowing, and well cared for.

IV Therapy (by Sol IV Therapy)

IV Therapy is available in-clinic through our trusted partner, Sol IV Therapy, administered by a registered nurse with over 9 years of clinical experience. Treatments are designed to support hydration, energy, immunity, skin health, and overall wellbeing — making it the perfect pairing while you whiten.

IV Therapy is delivered during your appointment where possible, with suitability and availability confirmed prior to treatment.

Skin & Hydration Enhancements

• Biodance Toner Pads to gently soothe and prep the skin
• Hydrating serum infusion to support moisture and glow
• Collagen treatments for added nourishment and skin support
  

Under-Eye Treatments

Choose from three targeted under-eye mask options:

• Caffeine + Hyaluronic Acid – de-puffing and deep hydration
• Collagen – firming and smoothing
• Vitamin C – brightening and revitalising

LED Light Therapy

Dermalux LED Light Therapy may be used during your whitening session to support skin health, calm inflammation, and promote an overall radiant complexion.

Lash & Brow Services by Omniya (Subject to Availability)

Located next door to Omniya, select lash and brow services may be added to your whitening appointment by pre-arrangement or subject to same-day availability, including:

• Lash Botox/ Korean Lift
• Brow Restyle / Brow Lamination

Your specialist will confirm availability, suitability, timing, and pricing for any add-on treatments prior to commencement.

Every appointment includes a complimentary and comprehensive consultation to assess suitability, goals, and expected outcomes.

That’s completely fine. Your specialist will guide you through your options and help you decide on the level of brightness that feels right for you.

Yes. A non-refundable deposit is required to secure your appointment and is deducted from your treatment total.